Skip to main content

Table 5 Scoring scheme and scores achieved by each health facility based on the simulated patient visits.

From: A process evaluation of the scale up of a youth-friendly health services initiative in northern Tanzania

 

STI scenario

Family planning scenario

Condom request

 

Cont ‡

Int †

Cont ‡

Int †

Cont ‡

Int †

Number of SP visits

2

3

2

3

3

2

   Area (possible score per SP)

Average score (% of total possible score)

   Welcome (4)a

2.0 (50%)

0.7 (18%)

1.5 (38%)

1.7 (43%)

1.7 (43%)

3.0 (75%)

   Information (2) b

0.5 (25%)

0.0 (0%)

0.0 (0%)

1.0 (50%)

0.7 (35%)

0.5 (25%)

   Counseling (4) c

3.0 (75%)

0.7 (18%)

2.0 (50%)

3.3 (83%)

1.3 (33%)

4.0 (100%)

   General attitudes(10) d

6.5 (65%)

2.3 (23%)

5.0 (50%)

6.7 (67%)

3.3 (33%)

5.5 (55%)

   Privacy (6) e

3.0 (50%)

2.7 (45%)

3.0 (50%)

6.0 (100%)

0.0 (0%)

6.0 (100%)

Total (31)

      
  1. Key of score criteria
  2. ‡ Cont = Control health units - no YFS trained health workers
  3. † Int = intervention health unit - with YFS trained health workers
  4. aWelcome:Two points for each of the following, maximum four points: 1. SP was greeted in a friendly manner and 2. SP waited for a short time or was spoken to earlier to inform him/her on the process.
  5. bInformation:One point for each of the following maximum two points: 1. SP received the information they needed and 2. The HW conducted a condom demonstration.
  6. cCounselling:Two points for each of the following maximum four points: 1. SP received reassurance and advice about all their concerns, 2. HW listened to the SP as they recounted the scenario and in the subsequent discussions.
  7. dGeneral attitudes: Different points for each of the following maximum ten points: 1. HW was non-judgmental (4), 2. the SP was given enough time to talk (3) 3. The SP felt they could ask questions (3)
  8. ePrivacy:Two points for each of the following maximum six points: 1. no-one else was in ear shot, 2. SPs were treated in a private room, 3. no-one else was in the room